Reviews of McNamara Services
5(Based on 15 rated reviews)
06-Mar-2024
Product or service reviewed: Stack cleaning
Ivan came to clean my furnace stack. He then sent a camera down and was able to send me pictures showing the stack was both clean and in great shape. I feel confident that he did a great job! I had a complaint about an oil odor and Ivan contacted a friend of his with lots of oil system experience who was able to suggest some possible fixes to take care of my problem. I feel Ivan really went above my expectations.
Amy Scherl
Tomkins Cove, NY
27-Feb-2024
Product or service reviewed: gas fireplace pilot light went out and remote needed battery change
A 5 star rating for Ivan. e was friendly and polite but more immportant knew what he was doing.. He worked quickly and talked me through the services so I understood what he was doing. He is an asset to your company. Even my dog liked him.Thanks for fast and excellent service.
27-Feb-2024
Product or service reviewed: fireplace services
Worked with manager John and tech Ivan both were class acts and a pleasure to work with throughout this whole process to get my fireplace back up and running! Appreciate the fast work and great customer service from both of them!
Paul Chiorazzi
Pearl River
27-Feb-2024
Product or service reviewed: Fireplace
This is our second time using McNamara Services. Recently they replaced our Goodman furnace and AC with a new Trane system. McNamara's price was by far the best and the responsiveness was head and shoulders above the others we contacted. Moreover, I didn't feel we paid the "Ridgewood or Bergen County Premium". Isaiah the sales rep was excellent and the installer Anthony was very thorough and professional. Also, the original technician Brandon was a great person to deal with. As I said, not our first experience with McNamara and in both experiences they were great to deal with alongside the best prices.
27-Feb-2024
Product or service reviewed: Fireplace
I had my gas fireplace serviced yesterday and could not of been more satisfied. The technician was amazing, neat and very thorough. He even removed his shoes at the front door before entering. Pricing was appropriate and reasonable.Very positive experience this season and every year since using McNamara.
27-Feb-2024
Product or service reviewed: Fireplace
Very professional, excellent service.
08-May-2023
Product or service reviewed: Service on my gas fireplace
I was so impressed. The service person arrived but my sister did not hear him knocking so he left. I was messaged by Alexis telling me what happened. I spoke with her and told her my sister is home, just didn't hear him. Alexis called the service person and he came right back! Wow! it was so nice. David was our service man. He was very thorough. He explained everything he was going to do and cleaned up when done. It was a great experience. Thank you David and Alexis.
Fran D'Alesio
Pearl River NY
01-May-2023
Product or service reviewed: Jotul GF 400 DV IPI
Today Ivan (Chimney Service Manager) gave me excellent telephone support from his sick bed! Thank you.
30-Apr-2023
Product or service reviewed: Stove
I was new to wood stoves and was smoking out my house almost every time I tried to start a fire. I researched everything, tried everything, and nothing was warming my flue enough to create the proper draft. One phone call to McNamaras and it was solved with a solution I hadnt found anywhere else. I havent had a single ounce of smoke in my house since. One word: gel!
30-Apr-2023
Product or service reviewed: Fireplace Services
Ivan was very thorough with the cleaning of our gas fireplace and ensured that the no debris was left behind.
30-Apr-2023
Product or service reviewed: HVAC
Mcnamara has the most spectacular show room, their staff are very friendly and knowledgeable. The service is amazing. I would highly recommend this company.
30-Apr-2023
Product or service reviewed: Fireplace
I have nothing but nice things to say about McNamara especially Linda and Jon. I was doing a renovation and converting my current fireplace to a gas fireplace. There were many snags along the way, none of which were caused by McNamara but they went out of their to help me get this done. They were professional, kind and courteous thru the whole process and I would HIGHLY recommend them. They go above and beyond!
Joanne Marie
Putnam County
30-Apr-2023
Product or service reviewed: Chimney
I had a great experience with McNamara Fireplace and Stove. I hold this company in the highest regard. We were pursuing a replacement for our existing fireplace insert, we had another plumbing and heating person look at the unit and they recommended replacing it. We contracted to purchase a new one from McNamara. When Roy Longenecker came to our home to inspect and clean the fireplace and chimney in advance of the install, he serviced the existing unit at my request because I wanted to use for the holidays. After doing so and making some repairs to the unit, he recommended holding off on a replacement at this point since the old unit was working so well. It is rare in this day and age to see a person/company turn away business because its the right thing to do. I am so appreciative to the great work Roy did and for the honesty and integrity in which he and this company operates. Thank you!
Brendan Potter
Rockland County
29-Apr-2023
Product or service reviewed: Fireplace Services
The entire McNamara team was great to work with. Linda was very helpful in the office and Ivan was great at the house. Very quick, efficient, thorough and nice to work with.
29-Apr-2023
Product or service reviewed: Fireplace Services
I have been a customer of McNamara for over 10 years now!The office staff is always friendly and ready to assist in any way they can in setting up my appointments.The technician arrived on time, was friendly, respectful, and knowledgeable. He did not rush through the job and showed me photos of what he had seen after the chimney cleaning. He left the area spotless when he left.
